Contact Us
Contact Powerfull Brand
We are a small independent brand. There is no call-centre script and no ticket queue — your message reaches a person who works on Powerfull Brand directly.
We aim to reply within one business day. If you are writing about an existing order, include your order number and we will get to it faster.
What to contact us about
- Sizing — not sure between two sizes? Tell us your usual fit and what you want the piece to do. See also our size guide.
- Order status — every piece is made to order, so there is a production window before dispatch. Details on our shipping page.
- A problem with your order — damaged, defective or lost in transit. Claims within 30 days of receipt; we cover anything that is our error.
- Wholesale and collaborations — tell us who you are and what you have in mind.
Full legal terms are on our terms and conditions page.